Now I insert the printer’s cd-rom and select to install the drivers from the menu that the cd-rom presents. This produces the following error message: “Printer driver is currently in use. If you are not using the printer driver, it may be used by other users on this computer. Exit all applications and printer properties and then try again. If you still have a problem, restart the. 2. Open the printer screen so that the printer's port settings can be changed. 3. Right-click the printer icon, and then; Windows 7 / Window 8 /Windows 10: click [Printer Properties]. Windows XP / Windows Vista: click [Properties]. 5. Click the [Ports] tab. 6. Select the port name confirmed in step 2 ("COM" plus a number). 7. Windows first installs the printer driver to the local driver store, and then installs it from the driver store. When removing printer drivers, you have the option to delete only the printer driver or remove the entire printer-driver package. If you delete the printer driver, Windows uninstalls the printer driver, but leaves the printer-driver.